Privacy notice
How Avelbid handles enquiry details, workspace information, documents and AI requests.
Pilot information · Updated 5 September 2026
A signed order form and data-processing agreement are required before confidential client material is uploaded. These website pages do not replace that agreement or independent legal advice.
Who is responsible for your information
Simao Global Limited, trading as Avelbid, is responsible for personal information used to run this website, handle enquiries and manage Avelbid accounts. The company is registered in England and Wales under number 16740637. Its registered office is 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ. Use the contact form and choose Privacy request if you need to reach us about your information.
Information we collect and why
The enquiry form records your name, work email, company, chosen subject and message so we can respond and take steps towards a pilot or service agreement. We rely on legitimate interests for ordinary business enquiries and on steps requested before entering a contract where applicable. We do not add you to a marketing list. Sign-in provides an account identifier, email address and, where available, a display name so we can secure and administer your workspace.
Workspace and client information
An agency workspace can contain client records, bid details, documents, extracted text, answers, reviews and activity history. For customer documents processed on an agency’s instructions, the agency will usually be the controller and Simao Global Limited the processor. That relationship, permitted data and deletion arrangements must be set out in a signed data-processing agreement before confidential client material is uploaded.
Who processes the information
Avelbid uses OpenAI Sites hosting, Cloudflare-backed database and object storage, and platform-provided sign-in. When an agency owner enables AI processing and a user requests a draft, Anthropic receives the question and selected evidence excerpts needed for that request. Processing may take place outside the UK. Appropriate contractual safeguards and each provider’s current terms must be reviewed before live client use; UK-only storage is not promised.
Retention and security
Website enquiries are kept for up to 90 days and anti-abuse hashes for up to two days, subject to the cleanup process described by the service. Workspace records and archived uploads currently remain until deletion is arranged. Before a paying customer is onboarded, the order form and data-processing agreement must define retention, deletion, backup and recovery. We use access controls and agency-scoped records, but no online service can promise absolute security.
Your rights
Depending on the circumstances, you may ask for access, correction, deletion, restriction, portability or an objection to processing. Use the contact form and choose Privacy request. Please do not send identification documents until we ask for them securely. We may need to verify your identity and normally respond within one month. You may also complain to the Information Commissioner’s Office in the UK.
Information Commissioner’s Office
Contact Avelbid